REtail Industry

Customer expectations are always increasing – they demand excellent products backed up by world-class service or they will take their business elsewhere. To maximise your sales potential, both customer-facing staff and back-office teams need to perform at peak effectiveness. Investment in staff training is the key to success. When your people have the skills they need, you can increase efficiency, improve productivity and achieve success in an increasingly competitive environment.

Train to Gain gives you practical support to get the best out of your workforce and help your profits grow.

Hundreds of courses are available to suit the retail sector, ranging from basic literacy and numeracy development through to generic sales and software training as well as industry-specific qualifications such as NVQ Level 2 in Retail Skills (covering teamwork, selling, advice and information, customer handling and display).

Train to Gain is a FREE government service and many courses are funded.

Train to Gain offers

• A FREE and independent look at what skills your business needs and what training could make a real difference – now and in the future
• Help to pick the right training provider
• Advice on what financial support might be available to you and the best ways to pay, so you get the most from your training investment

What to do next

Call us today on 0800 634 5963 to see what funding your company qualifies for.

Commit to having the best skilled workforce in retail

Make the Skills Pledge to demonstrate the importance you place on investing in the skills of your people and give you a competitive advantage.