Train to Gain
- Helps improve productivity and competitiveness by ensuring that employees have the right skills to do the best job
- A business skills adviser provides impartial, independent advice on training and carries out an analysis of the skills required to maximise your company’s potential
- The adviser also identifies the right training and the best provider to meet your specific business priorities
- Training may be part or fully funded by the Learning and Skills Council
Courses
NVQs
- Retail Skills at Levels 1 & 2
- Retail Level 3
What to do next
Call us on 0845 6300 204 or contact us online to book a free, no-obligation assessment with an expert business skills adviser - and prepare to move your business forward.
Apprenticeships
- Employers benefit from Apprenticeships by gaining committed, qualified, loyal staff who have learned their skills within the business
- Apprenticeships are high quality work-based training programmes for individuals who want to develop their future prospects and career
- They encompass on-the-job experience, provide nationally recognised qualifications and skills, and allow the apprentice to earn while they learn
Apprentices must be 16 years of age or older and, depending on which sector the Apprenticeship is in, there are three levels of training available:
Apprenticeship – equivalent to five good GCSE passes
Advanced Apprenticeship – equivalent to two A-level passes
Higher Apprenticeship – equivalent to studying for NVQ Level 4
Apprenticeships Available
- Retail Apprenticeship
- Retail Advanced Apprenticeship
Case Studies
Focusing efforts on improving quality and service
Traditional values and market value improved remarkably when Dolland & Aitchison, the UK’s oldest high street optician chain with a strong heritage of employee training, looked to Train to Gain for help.
The challenge
Managing quality control in a market where all workers, not just opticians, are permitted to dispense glasses.
The solution
A Train to Gain assessment helped determine the areas in which business needed to improve. This resulted in the establishment of a tailored in-house training programme to ensure all Dolland & Aitchison’s optical advisers had the skills and confidence to provide the best customer service. The company also took the Skills Pledge to publically prove its commitment to boosting productivity.
The results
- Economic productivity doubled
- A reputation for training that has attracted the best employees
- Raised profile among customers as a business committed to quality
“The business benefits of training are evident. We are set to double economic productivity through ‘up-skilling’ our staff and our reputation for training has helped make us the optical employer of choice.”
Dolland & Aitchison
Every little bit of training helps Tesco deliver the goods
If, like Tesco, you’re serving over 30 million customers worldwide each week, you need to invest in your people if you want to provide the level of service that leads to customer loyalty.
The challenge
Bringing improved service to shoppers at over 2,100 stores throughout the UK by cultivating multi-skilled, confident staff with the communication skills required to interact with customers and colleagues.
The solution
Introducing Apprenticeships with a focus on retail skills – on offer to all Customer Assistants, irrespective of age, in a selection of stores across England.
The results
- Increased efficiency and effectiveness as a result of motivated and enthusiastic employees
- A competitive edge against other retailers
- 85% employee retention against a company average of 70% for non-apprentices in the same age group
“I am a huge fan of Apprenticeships because I have seen what they do for individuals and I have also seen what they do for my business. The fact is everyone wins.”
Sir Terry Leahy
Chief Executive, Tesco