Public Sector

Train to Gain

• Helps improve productivity and competitiveness by ensuring that employees have the right skills to do the best job
• A business skills adviser provides impartial, independent advice on training and carries out an analysis of the skills required to maximise your company’s potential
• The adviser also identifies the right training and the best provider to meet your specific business priorities
• Training may be part or fully funded by the Learning and Skills Council

 

Courses

NVQs

• Customer Service Level 2 & 3
• Business Administration Levels 2 & 3

 

What to do next

Call us on 0845 6300 204 or contact us online to book a free, no-obligation assessment with an expert business skills adviser - and prepare to move your business forward.

Apprenticeships

• Employers benefit from Apprenticeships by gaining committed, qualified, loyal staff who have learned their skills within the business
• Apprenticeships are high quality work-based training programmes for individuals who want to develop their future prospects and career
• They encompass on-the-job experience, provide nationally recognised qualifications and skills, and allow the apprentice to earn while they learn

Apprentices must be 16 years of age or older and, depending on which sector the Apprenticeship is in, there are three levels of training available:
Apprenticeship – equivalent to five good GCSE passes
Advanced Apprenticeship – equivalent to two A-level passes
Higher Apprenticeship – equivalent to studying for NVQ Level 4

 

Apprenticeships Available

• Customer Service Levels 2 & 3
• Business Administration Levels 2 & 3

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Skills Pledge

• The Skills Pledge is a voluntary public commitment to drive your business forward by training your employees
• Employees are supported in developing their basic skills and working towards relevant, valuable qualifications
• The purpose is to ensure that all staff are skilled, competent and able to contribute fully to your business success
• It is open to all employers of all sizes in the private, public and voluntary sectors

Case Studies

Enhancing knowledge and skills at work

Responsible for securing UK borders and monitoring migration, the UK Border Agency needed an effective way to give its staff the edge and help them move forward in their careers.

The challenge

Providing younger employees – especially those who joined straight from school – with job-relevant, nationally accredited qualifications and a structured career path.

 

The solution

Setting up a Business Administration Apprenticeship, funded by LSC London, which combines site-based learning that fits around the trainees’ day-to-day tasks.

The results

• Employees with a better understanding of their jobs
• More confident, influential and effective employees who can take on bigger workloads
• Improved quality of work completed by apprentices

“Performance has improved noticeably as a result of the Apprenticeship programme. It’s a win-win situation.”

Chris Kates
Team Leader, UK Border Agency

Climbing the ladder to skills success

The modern firefighter does much more than extinguish flames and rescue kittens – and the lack of IT skills was fast becoming a burning issue for the Fire Brigade Union’s London Region.

 

The challenge

Finding a training scheme to give firefighters the skills they need to perform a range of everyday IT tasks – while taking into account their complex shift patterns.

 

The solution

A Train to Gain ITQ course that enables firefighters to learn in small groups, working through four IT modules on one evening a week before their night shifts, supplemented by a few hours’ home learning.

The results

• More confident and efficient staff
• Day-to-day IT tasks completed in half the time
• Improved running of fire stations

“Skills in IT are requisite at work and in family life. Train to Gain has given Fire and Rescue Service staff the opportunity to gain these skills and get a qualification.”

Trevor Shanahan,
Learning Fund Manager, Fire Brigade Union