The Courier Service (Same Day) Ltd, based in Enfield, is a dedicated freight transport service.
“The staff desperately needed forklift training as a legal requirement,” said director Denise Fresco. “But as a small enterprise, money is always needed for all areas of the business and so the cost implications were a great worry.”
A Train to Gain skills broker found free forklift training for The Courier Service staff, who embarked on training for the Forklift Competency Certificate, and Specialist Plant and Machinery Operations NVQ Level 2.
“My staff now feel confident and
are competent in operating the
forklift, which helps them to do their
job more efficiently. They feel
valued by their employer and are
happy that they are achieving
qualifications in their specialist field.” |
|
“Employees now feel confident and are competent in operating the forklift, which helps them to do their job more efficiently. They feel valued by their employer and are happy that they are achieving qualifications in their specialist field,” said Denise. “Now they are all able to use the forklift, the company runs efficiently even when members of staff are off sick or on annual leave.”
Denise is full of praise for the Train to Gain programme. “It gives businesses the ability to access free or greatly subsidised training for their employees when they are not in a position to spend large amounts of money on training because it needs to be spent elsewhere. The training provides much-needed additional skills to help the efficiency and productivity of the business. The training has been excellent. The skills broker was extremely helpful, the trainer was fantastic and was happy to fit the training around our timetable. We are looking to do IT training through this programme in the near future.” |
